Messed up with Eyeglass Selection, options?

Hi,
This is my 2nd pair of eyeglasses from the same optical shop, connected
with my eye doctor. I normally wear a children's frame, as I have a
small, long face. I don't have my current prescription, but I'm
nearsighed and have around a -625 as the reading in both eyes with a
very slight astigmatism. When I wear my contact lenses, which is
getting more rare lately, I wear a -550 and undercorrect, as I am now
in presbioptic territory and need a +1.00 to +1.25.

Prior to getting these frames, I was wearing a 43-19-30 in an oval
shape. I found a similar size in a round shape, although the nose piece
was only a 17 and they were so round, I just felt I had more
distortions. I am blond/light eyes, very light skin. The optical shop
found me a rectangular variation in a heavy metal frame that is almost
black and is 47-18-27.8. I wear the Seiko 1.60 lenses. Anyhow, they
will not excange these a 3rd time. They did not have any selection and
would not refund my money, and actually these are $400 eyeglasses The
frame, a Guess frames is really heavy and it hurts my nose. Plus, I
have more bluriness with reading. The only measurement the optical shop
took was the PD and I think it was 26 (maybe 27?). My eye doctor claims
he's not related to the optical shop and will not help. The lenses
create a curved look when I see the computer screen, possibly less so
with the larger ones, however, my reading isn't as sharp now. I just
hate this bulky lens. My face is very long and thin (maybe square) and
these frames are horrible.

Can I have the lenses cut down somewhere if I do find another frame?
Can I ask the shop for my PD? They did NOT take one other measurement
with my frames on, something the previous shop did. The other shop was
busy constantly and pushed polycarb on me, so I wasn't happy with them,
in spome respects. This shop said you cannot cut down a lens to put
into a smaller frame.

Other question: They called the 1.6 a high index. I was wearing the
sola 1.6 before and I liked it. They said the 1.67 would be $80.00
more and cause more distortion for my prescription. Also, they refused
to tell me what coating I paid $80.00 for. They said they thought it
was Crizal, but the lab can use whatever they want. When I turned the
little eyeglasses in yesterday, I asked if they could keep them for a
couple days to see if I liked the larger ones and they refused. They
immediately dropped them in the mailbox, as they said they had to get a
refund.

I'm just really annoyed. I am shocked I they even admitted to giving me
the Seiko lens. The polishing is poor on the lense though, and the fit
in the frames is nothing special. If they allow me to, I can go to
framesdirect.com and find a frame and they MAY put in a new lens. She
said she'd have to get the owners approval on that. I feel like just
not dealing with them anymore and getting my current lens cut down for
another frame, however, they said they can't be done. Any
comments/suggestions? I may go back to wearing the Focus night and day
lenses again, however, I had to take them out daily and I went through
them very fast, as my eyes build up a lot of particles. They only
lasted 2 - 3 weeks, and there are manufacturing issues, as many of the
lenses were immedately defective. I guess I'm just frustrated.

The shop did say that "possibly they would allow me to bring in another
frame, or purchase one from them and they would put another lens in". I
really hate the place. They are registered opticians too, according to
the receptionist. My only real argument is that the reading is more
blury now, as compared with the small, round, lenses I turned in.
Maybe I'm just difficult, I don't know. Any suggestions would help.
-Wendy

(E-Mail Removed) wrote:

> Can I have the lenses cut down somewhere if I do find another frame?
> Can I ask the shop for my PD? They did NOT take one other measurement
> with my frames on, something the previous shop did. The other shop was
> busy constantly and pushed polycarb on me, so I wasn't happy with them,
> in spome respects. This shop said you cannot cut down a lens to put
> into a smaller frame.

FWIW I had CR39 lenses cut down to go into a smaller frame, and I had some
shoehorned into a different frame without cutting, but with a small air gap in
the corners.

--
Cheers,
Bev
ooooooooooooooooooooooooooooooooooooooooooooooo
Lottery: the closest thing we have to
a tax on stupidity.

The issue of edging your lenses down to another frame shape can be
risky, as there is a chance that the optical center and any seg heights
for multifocals would be compromised. I have cut lenses to fit
different frames, and I have also "shoe horned" a lens into a frame.
However, I do not see these as being permanent options, but rather
something to get the patient by until they can purchase a new pair,
whether from my office or another. I also stress that by edging a lens
down, or shoving it into a different frame, it may not be as optically
clear as the original. Rimless drillmount lenses can be placed in a
different frame, and glass can also be cut down, but it is a more
laborious process.

In Wisconsin, it is illegal for an optical shop to with hold
information from the patient, such as what you paid for and what it is.
If you are having problems with your eyeglasses, they should take it
back, as it is doing no good for you. At my office, we will
remake/replace on various criteria, including patient satisfaction.

All optical offices are different, as are thier policies. If you choose
to have your lenses cut down, be aware of the risks. Many optical shops
will not cut down lenses based on skill of the technicians, equipment
that is available for the job, or they won't do it because if it's not
right, if it does move the optical center or mf heights, the patient
will get upset at the second shop,or the shop that did the cutting.

The issue of edging your lenses down to another frame shape can be
risky, as there is a chance that the optical center and any seg heights
for multifocals would be compromised. I have cut lenses to fit
different frames, and I have also "shoe horned" a lens into a frame.
However, I do not see these as being permanent options, but rather
something to get the patient by until they can purchase a new pair,
whether from my office or another. I also stress that by edging a lens
down, or shoving it into a different frame, it may not be as optically
clear as the original. Rimless drillmount lenses can be placed in a
different frame, and glass can also be cut down, but it is a more
laborious process.

In Wisconsin, it is illegal for an optical shop to with hold
information from the patient, such as what you paid for and what it is.
If you are having problems with your eyeglasses, they should take it
back, as it is doing no good for you. At my office, we will
remake/replace on various criteria, including patient satisfaction.

All optical offices are different, as are thier policies. If you choose
to have your lenses cut down, be aware of the risks. Many optical shops
will not cut down lenses based on skill of the technicians, equipment
that is available for the job, or they won't do it because if it's not
right, if it does move the optical center or mf heights, the patient
will get upset at the second shop,or the shop that did the cutting.

Thank you for your comments. I guess I'm just surprised that in
addition to being heavier, my vision isn't as good with the eyeglasses.
My doctor said I'm so picky that he doesn't think I'll like multifocal
lenses, but we never did the acid test to try for this, so I continue
to wear single vision contact lenses, and single vision eyeglasses. I
had the Sola progressives, the type that have been around forever, and
they were not fitted well, however, that optician gave me a
prescription for -750, much greater than I have now. (around -625), so
they were always too strong for me. If I trusted the optician, I'd go
with the SolaOne probably. I will just have to march the lenses back
and be assertive. I guess I can ask them for an itemized list of
charges. I can't believe they won't tell me what the coating is. They
said it didn't matter. I paid, I think $100 for the same Crizal
coating, I'm sure. You wouldn't believe how many scam artists are out
there when it comes ot the eye business......I'm not sure if they will
believe that I can't see as well just because the shape of the lenses
and their size changed. Thanks again, Wendy

I am in Rhinelander, Wi..up north. It's about 260 miles from you.