Are my Varilux lenses fake?

Discussion in 'Glasses' started by Denise, Jul 14, 2018.

  1. Denise

    Denise

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    I recently got a new Varilux glasses prescription filled at an optical shop recommend by a friend. The glass maker orders the lenses and then grinds/makes them himself. I've worn progressives before, but I'm having difficulty getting used to the new glasses. They also have a scratch and seem to be getting more in less than a week (the glasses also have Crizal coating). My optometrist and ophthalmologist checked the glasses and seemed to think there was something wrong with them, especially one lens. I brought the glasses back to the glass maker/fitter and told him what they said. He immediately become extremely defensive and angry. Basically he stated my optometrist was filling my head with nonsense and was telling me this in order for me to use their optical shop. He said he's been in the business for 45 years and has rarely made anything incorrect. When I told him I was having a hard time seeing with these glasses he said, "That's because you're blind!" He said he would make a new pair of glasses for me and stated, "Then we'll see who's right and who's wrong!"

    I am honestly NOT making this up. I have never been treated like this before, especially from someone that is supposed to have your best health interest in mind. Now I question whether or not the lenses are even Varilux or have a Crizal coating. I will keep the new glasses he makes, but also go back to my optometrist to have another pair of glasses made. Thoughts? Thanks.
     
    Denise, Jul 14, 2018
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  2. Denise

    GeriB

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    The lenses should have engravings on so whether or not they are Essilor Varifocal lenses can be checked by your optician. Also Essilor generally supply a presription card with the lens details on.

    At the end of the day it is about you having a pair of glasses that work for you and are correct. The fact the the spectacle supplier has said he will remake suggests he knows there may be a problem with the original pair.
     
    GeriB, Jul 24, 2018
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