Lenscrafters giving me the runaround, or is this true?

Discussion in 'Optometry Archives' started by David B, Jun 11, 2004.

  1. David B

    David B Guest

    Hey Gang,

    I think I've seen questions like this on here before, but if I'm
    fishing in the wrong pond let me know.

    My Ophthalmologist checked my vision and gave me the following

    Left Distant: -0.50 SPH, +1.00 CYL, and 172 AXIS
    Right Distant: -0.50 SPH, 0 CYL, 0 AXIS

    I had this prescription for eyeglasses made at Lenscrafters this
    evening. When I picked up the glasses, my left eye was corrected to
    perfect 20/20 vision. My right eye, however, was not when looking
    directly through the center of the lens as it sits in front of my eye.
    When I turn my head to the left or right about 10 degrees so that I am
    looking through the outermost 1/4" of the lens, I see perfectly
    through my right eye as well.

    When I mentioned this to the lady that gave me my glasses at
    Lenscrafters, she said I needed to wait 3 days for my eyes to adjust
    to the new glasses. I then made the mistake of telling her I hadn't
    worn glasses in about a year and a half. "Oh, well, that's definitely
    the problem then. I didn't realize you hadn't worn glasses in so

    Now, I'm willing to give this a shot and see if my eyes adjust in 3
    days, but I'm not really going to hold my breath. Since my right eye
    is corrected perfectly through the outer edges of the lens, I have to
    wonder if they didn't cut this lens incorrectly. Is what the lady at
    LC told me possible/likely? Is there any way to verify that this lens
    matches my prescription? It's also possible my Ophthalmologist didn't
    quite get my prescription right. I just want to know what to expect
    and how to proceed if things don't get better.

    Thanks in advance for any information!

    -- David
    David B, Jun 11, 2004
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  2. David B

    Mark A Guest

    I would ask to see the chief optometrist in the store. Tell them that if you
    move the lens, your vision is perfect, but is unacceptable where it is and
    you want a remake of the right lens. This is not an adapt issue that will go
    away. Tell them that if they are not willing to do it, you want to exercise
    you unconditional 30 day money back guarantee.

    Some of the sales people at LensCrafters are idiots (about optometry at
    least). You need to explain the difference between non-adapt problems (which
    probably would not occur with your very mild lenses), and a lens position
    problem. Do not take no for an answer from them.
    Mark A, Jun 11, 2004
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  3. Please explain "feel strange", better if you explain it with
    experiential data.
    Rishi Giovanni Gatti, Jun 11, 2004
  4. David B

    Otis Brown Guest

    Dear Orcasupreme,

    Sometimes an "astigmatic cut" will produce this

    The standard answer is " ... you will get used to it".

    Another answer it to go back and request
    "spherical lenses" of -1/2 diopters.

    That is what my wife did -- and is much happier with
    out that astigmatic distortion.

    Just a suggestion.




    (David B) wrote in message
    Otis Brown, Jun 11, 2004
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